Sun Pools Inc

Reviews about Sun Pools Inc

• George M

  Jul, 09 2018
  ★ ★ ★ ☆ ☆
  Sun Pools is a nice place with very friendly people. They have nice products however they are pricey compared to online stores. I give them a score of 3 because in terms of service Sun Pools do not have a sense of urgency to come out and service your pool or spa. Several times I asked them to come out to service my pool and they were not available for weeks. One time I did not have a rush and asked them to service my spa. They told me they only service spas that they sell and would not work on my spa because it wasn't manufactured by one of their spa partners. Sun Pools is still in business and I suppose they can afford to take a "Take t or leave it" position. Many pool service companies are like this but the industry is changing with having on-line options to purchase supplies and get service. My advise to Sun Pools is to wake up and notice the industry is changing. Be proactive and at least come across like you care about your customers. They would probably make a lot more money and afford to be more competitive in pricing if they modernized. Anyway, they are a nice bunch of guys but I suspect they will be out of business if they do not change with the times.

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